The pickup process lasted over an hour with only 6 prospects in entrance of me. There was 1 worker managing the desk , but it was an excessive quantity of for 1 individual. After receiving the keys, the car was not within the spot (A-11) that they informed me it was so I walked across the storage hitting the alarm till I found it. Drop off was incredibly ambiguous- took me 10 minutes to find another renter’s employee and make sure the drop off procedure. I will NEVER rent from Advantage once more. The customer support agent on the phone was ready to help us right the terrible service we received at the counter.
When I went to trim it in, the workplace was closed 10 minutes early so I needed to name the quantity on the door. Fortunately, Damion answered and met me in front to provide him the keys. They did not have the size automobile I reserved out there.
Be sure to examine if you’re in a faculty zone, as the speed limit would then drop to fifteen mph, while if you take an expressway you are allowed to drive up to 55 mph. Luxury is essentially the most regularly booked rental automotive sort in Miami. I put down for eleven pm pick up and so they where closed and they charged me still. I called them they usually don’t want to give me the money back. I did not lease any cars from them. We had a automotive with a very heavy smell and located an used mask contained in the automobile.
The on-line return with out confirming the rental return was confusing. Signs on the return site did not adequately explain what to do besides simply placing the keys within the car upon leaving. There was no means https://pugachev.miami/ for me to substantiate I returned the automobile on time or at all, so I was confused about whether or not I would be charged additional or not.
Wait time to select up was too long. Hidden insurance coverage charge for all drivers. They didnt explain me nicely how was the factor with the solar cross. At the top, i needed to pay extra tahn 600 hundred dollars as a outcome of i didnt purchase the sunpass with them. Granted, it was New Year Eve so in all places was fairly busy. The staff had been sluggish and did not deal with prospects like they had been glad to serve them.
When we arrived in Miami, that they had no cars obtainable regardless of us having reserved and paid. We waited in the automobile rental parking deck for 3 hours, with four younger kids, until after 11pm, just to select up a automotive. I was stored waiting on the airport for over an hour with no cellphone. A kind gentleman known as them for me they usually still didnt come gor one other forty minutes. When I arrived there were hidden costs that were never mentioned when booking. Hold in your credit card when you select to use your personal insurance coverage.
We lastly needed to Uber out of the airport. Ease of pickup and return process. I waited three hours in line to pick up the automotive, their was only one particular person working. However, as quickly as I made my approach to the automobile a friendly associate helped extremely quick in locating my automobile. Even though i made a reservation, they put me on a three hour ready listing when I arrived to pick up the car. It was a very long and costly taxi journey from Miami airport.
This was the worst automobile rental expertise I’ve ever had. Basically the cost of the insurance enhance so much, something that I don’t understand to be sincere. Should seem in some place that the insurance is going to increase the fee 200% to be aware of that. The consideration was not good, they offer to me some additional companies however do not clarify if I actually needed, I don’t really feel comfy with that. The problem is there was no reservation for me as the situation for pickup was closed. It was imagined to be Miami airport however listed was 2nd road that closed a while in the past.